With the rapid expansion of Odyssey Asset Management division within the Odyssey Group, an opportunity has come up for a Customer Relationship Manager to join the team. The role will be an integral member working closely with the Directors and key stakeholders of the business. The role will largely be supporting the team in the daily administration and client-related tasks such as lead generation and execution as well as performing project-related tasks and also managing the calendars of key members in the team. The role will also be collaborating with other business divisions within the Odyssey group to coordinate and carry out strategic activities as set out in the marketing plan.
Ideally, you will be based in either Hong Kong or Singapore but this role also has the possibility of being remote for the right person.
Key Responsibilities
- Help keep the current prospect/client spreadsheet and database updated. Our clients are institutional, family office and HNW.
- Research and improve on the quality of the data and information. Must be proficient in Microsoft and web-based application such as outlook, excel, LinkedIn, google search, CRM tools, etc.
- Seek new client leads to add to the database. Must be able to research and use initiative to find out information.
- Help follow up leads by way of telephone, email and attending events. Must be comfortable to be able to communicate directly with clients and professionals.
- Book meetings and manage the team’s calendar. Must be highly organized and responsive.
- The role requires some technical understanding of real estate, finance and also sales. This is a role with the potential to grow their career into sales manager and distribution business development management.
- Assisting the Directors in implementing and executing marketing program/campaign to engage and reactivate existing customers for further cross-selling and building loyalty.
Qualifications
- At least 6 years of experience in an administration or assistant role, preferably within the financial services industry.
- Knowledge of calendar management, Microsoft Office and Outlook.
- Strong interpersonal and communication skills, good team player and ability to influence.
- Independent, professional, pro-active and strong marketing sense.
- Ability to work multi-task with creative problem-solving skills.
- University degree or above preferred.
- Excellent verbal and written in English with the ability to communicate in Cantonese and Mandarin highly desirable.
If you would like to apply for the role, or have questions, contact us here.
About us
The Odyssey Group Ltd is Asia’s leading international Alternative Asset Manager providing differentiated and bespoke investment solutions across multiple asset classes, including alternative credit, real estate, private equity, and hedge funds. The Firm’s primary focus is to seek out undervalued investment opportunities to co-invest with its clients.
The Odyssey team comprises over 40 experienced asset managers, lawyers, private bankers, trust & tax planning specialists and experienced investors, each with an average of 25 years of financial, execution and operational experience across the Asia Pacific, Europe, and North America. This experience allows the Odyssey team broad regional industry expertise, insight into global macro and geopolitical trends, and a powerful network of global relationships. When clients partner with the Odyssey Group of companies, they benefit from the breadth and depth of expertise with the entire firm working in unison to achieve a targeted outcome. Our innovative approach allows us to generate attractive investment returns within the context of a prudent and long term horizon.
Odyssey employs the highest quality people as partners in our business while pursuing the highest standards long-term and aligning our interests with our investment partners. It is our mantra to be the ‘trusted partner’ for our clients’ needs.